Defects and warranty

How do I order spare or replacement parts?

To order spare part please contact  service@rationel.ie, and we will happy to assist you.

What is the product warranty on Rationel windows and doors?
  1. Unit 12 years
  2. Hardware 6 years (3 years incl labour, 3 years supply only)
  3. Glass 10 years

. Please see our warranty page for more information.

How do I find the order/position number from the product?

You can locate these numbers on the spacer bar between the panes of glass in your window or door.

Can’t find the answer you are looking for?

Contact us and we will gladly answer any further questions you might have.