Service & Parts

At Rationel Service we strive to offer premium product support to your investment in our premium product, Our unrivalled individual one to one contact for all our customer service requests sets us apart from our competitors.

When you choose to invest in Rationel products you also get our commitment to our aftersales product support whatever your request, be it service, parts or simply advice.

Long after the sale of your product we remain committed to you, supporting all your warranty needs, 3 years on all ironmongery / hardware and 6 or 10 years on the core product depending on the range* you have purchased.

Our ever evolving and dedicated service team combined with our service support desk will capture all your service needs, so you get the timely response and service action to all your service needs.

Even after you warranty has finished we offer an extensive range of parts and support to help maintain your life long product & partnership with Rationel

Service & Parts